Merchant Help Center
Find answers to common questions about eTIMS signing, M-Pesa Tills, and domain setup.
How does VSCU eTIMS signing work?
Intubase includes a software-based Virtual Sales Control Unit. When an invoice is paid, our backend automatically transmits the UNSPSC tax payload to KRA and embeds the QR verification link into your invoice PDF under 800ms.
How are M-Pesa payments matched?
When a customer enters their PIN on an STK push or pays directly to your Till/Paybill number, Safaricom sends a C2B callback to Intubase. Our Redis deduplication engine automatically matches the receipt number and updates your invoice status to Settled.